FAQs

Do you offer free shipping?
Yes, we provide FREE worldwide shipping on all orders. For details, see our Shipping Policy.

How long does delivery take?
Orders are processed in 1–2 business days and usually delivered within 5–10 business days, depending on your location.

What is your return policy?
We accept returns within 30 days of delivery if items are unused and in original condition. Read more in our Return Policy.

How do I get a refund?
Refunds are processed once we receive and inspect your return. See our Refund Policy.

Where can I track my order?
You will receive a tracking email after your order ships. You can also track it on our Track Your Order page.

How can I contact you?
You can reach us via our Contact Us page or email us at support@woofy.online.